1. Introduction
We at Malluzon respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our online store, in compliance with Indian laws, including the Information Technology Act, 2000, and other relevant regulations applicable in the state of Kerala.
2. Information We Collect
We collect different types of personal information when you interact with our website, including but not limited to:
- Personal Information: Name, address, phone number, email address, and payment details when making purchases.
- Browsing Data: Information such as your IP address, browser type, device information, and browsing behavior on our website.
- Transaction Data: Purchase history, payment details, and order fulfillment status.
3. How We Use Your Information
We use your personal information for the following purposes:
- To process your orders, payments, and delivery.
- To communicate with you regarding your purchases, promotions, and customer support.
- To personalize your shopping experience by offering relevant products or recommendations.
- To maintain and improve the functionality of our website.
- To comply with legal obligations under applicable Indian and Kerala state laws.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers such as:
- Payment processors for handling payments securely.
- Delivery partners for shipping orders to your address.
- IT and marketing service providers to improve our website’s functionality and communication.
- Legal authorities or other third parties in case of a legal requirement or enforcement of our rights.
5. Security of Your Information
We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the security of your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your shopping experience, analyze website traffic, and personalize content. By using our website, you consent to the use of cookies. You may adjust your browser settings to reject cookies; however, this may limit the functionality of our online store.
7. Your Rights
In accordance with the Indian Personal Data Protection Bill (proposed) and other applicable privacy laws, you have the following rights:
- Access: You can request details of the personal data we hold about you.
- Correction: You may request correction of inaccurate information.
- Deletion: You can request the deletion of your personal data, subject to our legal obligations.
- Withdraw Consent: You can withdraw your consent to data processing at any time, though this may affect the services we provide.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or wish to exercise any of your rights, please contact us at:
- Email: info@malluzon.com
- Email: +91-9539530950
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India and the state of Kerala. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Kerala.