Effective Date: 23/10/2024
Welcome to Malluzon ! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our online store, you agree to abide by the following terms. Please read them carefully before making any purchase.

1. Acceptance of Terms

By accessing or using any part of our website, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms, you may not use the website or services.

2. Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms and Conditions at any time. It is your responsibility to review these changes periodically. Your continued use of the site after any modifications will constitute your acknowledgment and acceptance of the new terms.

3. Eligibility

You must be at least 18 years old or have parental consent to use our services and make purchases from our website.

4. Product Information

We strive to provide accurate and detailed product descriptions. However, we do not guarantee that the product descriptions, images, or other content are entirely accurate, complete, or error-free. If you receive an item that differs from the product description, please contact us for returns or exchanges in accordance with our [Returns and Exchanges Policy].

5. Pricing

  • All prices on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
  • We reserve the right to modify prices at any time without prior notice. However, the price of a product at the time of purchase will remain applicable for that order.

6. Orders and Payment

  • Order Confirmation: Once you place an order, you will receive a confirmation email detailing your order summary. This email does not signify our acceptance of your order.
  • Payment Methods: We accept payments through [List Payment Methods (e.g., Credit/Debit Cards, UPI, Net Banking, Wallets)].
  • Order Rejection: We reserve the right to refuse or cancel any order for any reason, including but not limited to inaccuracies, errors in pricing, or stock unavailability.

7. Shipping and Delivery

  • Please refer to our [Shipping Policy] for details on shipping times, costs, and conditions.
  • We are not responsible for delays in delivery caused by circumstances beyond our control, such as courier delays, weather, or other external factors.

8. Cancellations, Returns, and Refunds

  • For details regarding cancellations, returns, and refunds, please refer to our Return and Refund Policy.
  • Orders can be canceled only before dispatch. Once the product is shipped, cancellations will not be accepted.

9. User Accounts

  • Users may be required to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account information and for any activity under your account.
  • We reserve the right to terminate or suspend accounts that violate these Terms and Conditions or engage in fraudulent activity.

10. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Malluzon or its content suppliers and is protected by intellectual property laws.
  • You may not reproduce, distribute, or use any part of the site for commercial purposes without express written consent.

11. Third-Party Links

Our website may contain links to third-party websites that are not affiliated with us. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing these sites is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Malluzon shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or services.

13. Indemnification

You agree to indemnify and hold [Your Online Shop Name], its affiliates, partners, employees, and suppliers harmless from any claims or demands arising out of your breach of these Terms and Conditions or violation of any applicable law.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Kerala, India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Thrissur , Kerala.

15. Termination

We reserve the right to terminate or suspend your access to the website for any reason, including but not limited to, violation of these Terms and Conditions.

16. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

  • Email: info@malluzon.com
  • Phone: +91-9539530950
  • WhatsApp: +91-9539530950